TPMG Announces Six Sigma Green Belt Training for Service Organizations in Seattle
The Performance Management Group, a Phoenix, Arizona management consulting firm, announced: Six Sigma Service Excellence – Green Belt Training and Certification for service and administrative organizations. Starting January 31st in Seattle, Washington.
Phoenix, AZ (PRWEB) January 8, 2005
The Performance Management Group, a Phoenix, Arizona management consulting firm, announced: Six Sigma Service Excellence – Green Belt Training and Certification for service and administrative organizations. Starting January 31st in Seattle, Washington.
The Six Sigma Green Belt Certification - Service & Transaction seminar is a 5 day workshop designed for service providers with a strong business need to improve the "cost effectiveness" and "process efficiency" of their business. An ideal workshop for service organizations, call centers and back office operations..
The program provides a quality principles overview, in-depth instruction in Management-by-Fact, along with a structured performance improvement methodology and use of the Six Sigma tools utilized in over 90% of Six Sigma improvement efforts. The following industries would especially benefit from this workshop:
• Six Sigma in Healthcare
• Six Sigma in Logistics and Transportation
• Six Sigma in Financial Services & Insurance
• Six Sigma in Telecommunications
• Six Sigma for Shared Services Organizations
• Six Sigma in Government Services
• Six Sigma for Call Center Operations
The Performance Management Group was the very first firm to provide Six Sigma Training and Consulting Services to service companies and has been doing so for almost a decade. “While everyone else was focusing on manufacturing, we concentrated on industries such as telecommunications, financial services, healthcare and the like,” says Terrill Robertson, Director of Business Development for TPMG.
For more information about Six Sigma Service Excellence visit TPMGÂ’s website at http://www. helpingmakeithappen. com/pages/151622 (http://www. helpingmakeithappen. com/pages/151622)
Contact:
Gerald Taylor
602 728 0185
Info@helpingmakeithappen. com
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