The Utility Company® Named to Entrepreneur Magazine’s 2011 Franchise 500®
Ranked #11 in New Franchise Category
Ottawa, Canada (PRWEB) December 17, 2010
The Utility Company® (TUC), a leading provider of virtual IT service and support for small and medium-sized businesses, today announced it has been recognized by Entrepreneur Magazine in its prestigious 32nd Annual Franchise 500 listing, including being listed as #11 in the New Franchise category of franchise systems less than five years old.
The “Franchise 500” rankings, outlined at http://www. entrepreneur. com/franchise500, are the most comprehensive franchise rankings in the world which consider many factors, including financial strength and stability, growth rate, size of the system and start-up costs. The review process includes submission of the company’s latest Franchise Disclosure Document, including audited financial statements.
TUC was named to five different categories in the 2011 Franchise 500 rankings, including: #241 Overall; #11 New; #49 Low-cost; #72 Home-based; #187 Global.
“We are pleased to be recognized by Entrepreneur Magazine, which is the ‘de facto’ standard for franchise system rankings,” stated Mark Scott, president and founder of The Utility Company. “In the ‘new economy’, it is important for our customers and franchisees to see continued growth and stability in our business – the 2011 Franchise 500 process validates this.”
The Franchise 500 caps off a strong 2010 for The Utility Company, which included:
•End-user customer base growth of over 50% with a 93% retention rate.
•Customer satisfaction rankings in the 90th percentile - http://www. theutilitycompany. com/success.
•Record remote remediation rate of 98% of all customer support incidents.
•Franchise growth of 33% across North America.
•Affinity partnerships with major national industry associations in key vertical markets: legal, accounting, financial services and healthcare – http://www. theutilitycompany. com/affinity.
“From a franchisee perspective, The Utility Company continues to improve their level of support in all areas, for example the recent introduction of the Sales Development Center (telemarketing division) to deliver fully integrated sales and marketing campaigns,” stated Mark McIntyre, 2010 Franchise of the Year. “Bottom line, TUC is the backbone for us building a 100% recurring revenue service business with double-digit annual growth, high profitability and business value. Our Franchise ROI has been significant, so TUC’s recognition in the 2011 Franchise 500 is definitely garnered.”
For more information on our Beyond Managed Services® franchise opportunity, please visit http://www. theutilitycompany. com/bms or email bms@theutilitycompany. com or call Jason Creally, VP Partner Development, at 613-271-7673. Join The Utility Company’s president and founder Mark Scott for a thought-provoking webinar called “A Franchise for the New Economy” on Tuesday at 11am ET.
To learn more about our Connected Office® virtual IT services please register for one of our daily Let’s GO online meetings at http://www. theutilitycompany. com/letsgo or email co(at)theutilitycompany(dot)com or call Shann Bosnell, Director of Sales, at 613-271-7692.
About The Utility Company
The Utility Company® is a leading provider of virtual IT service and support for small and medium-sized businesses, delivering the required hardware, software and service for a monthly fixed fee per user. Our Connected Office® service program provides a single point of contact to deliver and manage technology, communications and vertical line of business applications – 95% Remote; 100% Proactive. Customers are supported by local Utility Service Providers delivering on-site service and business-technology consulting to reduce spending and increase utilization – our Beyond Managed Services® franchise opportunity is available by prospectus only. Learn how to make technology work for your business today at http://www. theutilitycompany. com.
For more information contact:
Aaron Bradley
Director of Marketing
1-866-My-Utility ext.7675
Abradley(at)theutilitycompany(dot)com
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